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Terms & Privacy

Booking terms & privacy policy

Clear, plain-language terms so you know exactly what to expect. Last updated 30 October 2026.

Booking your date

  • Your date is reserved once the written agreement is confirmed and the deposit stated in it has been paid.
  • The agreement sets out the coverage hours, deliverables, travel and payment schedule for your event.
  • The remaining balance is due as set out in your agreement, by bank transfer or cash.

Changes and cancellations

  • If your date changes, tell us as soon as possible. We will move your booking to the new date if we are available.
  • Because we turn away other clients for your date, the deposit is not refundable if you cancel.
  • In the unlikely event that we cannot cover your event, we will refund all payments or arrange an equally experienced photographer with your agreement.

Delivery

  • We aim to send a sneak peek within 3 days, edited photos within 2 weeks and the full film within 4 weeks of the event.
  • Printed albums are produced after you approve the photo selection and design.
  • Files are archived after delivery. Please keep your own copies of your gallery and films.

Your photos and films

  • You may use, print and share your photos and films for personal purposes.
  • Galleries are private and password-protected. We never publish your photos or films without your consent.
  • With your permission, we may show selected work on this website and our social media.

Privacy

  • When you send an enquiry we store your name, contact details and event details so we can reply and prepare your booking.
  • We do not sell or share your details with third parties, except where needed to deliver your booking (for example, album printing).
  • Live streams are shared by private link. You decide who receives the link.
  • This website does not use advertising or tracking cookies.
  • To see, correct or delete the information we hold about you, contact us using the details below.

Questions?

JK Dreams Studio, Jaffna, Sri Lanka. Call or WhatsApp +94 77 906 6688 or use our contact form.